Policy Summary

PRICING | Prices and services are subject to change without notice due to the ever-changing nature of our business and the desire to continue providing cutting-edge services.

Solo Visits Only: Appointments are for individuals only. Please attend your appointment alone. No guests, including spouses, children, or additional guests are permitted.

Period & Pregnancy Policy: Waxing is safe during pregnancy and menstruation; if on your period, wear a fresh tampon. Please reschedule or cancel at least 48 hours in advance to avoid fees.

5-Minute Grace Period: Arriving more than 5 minutes late classifies you as a walk-in. You will be charged 60% of the total service on the card on file if you prefer not to be seen as a walk-in/cancellation. 

Cancellation & Reschedule Policy:

A 35% retainer is required upon booking, along with a credit card on file.

Cancellation Notice:

  • Please use your confirmation email to make adjustments 48 hours before your scheduled appointment time.

  • 48-hour notice must be given. Late cancellations incur a 60% charge of the total service price. Payments are nontransferable to future appointments.

Rescheduling Fee:

  • Please use your confirmation email to make adjustments 48 hours before your scheduled appointment time.

  • 48-hour notice must be given — A $20 fee will be charged for the service to cover the second time slot, permitting one reschedule per appointment.

  • The new date and time must be selected within 24 hours of receiving the rescheduling link; otherwise, the appointment will be canceled, incurring a 60% charge of the total service price. Payments are nontransferable to future appointments.

Accepted Payment Methods:

Payment for your appointment can be conveniently made through the following methods:

- Debit card

- Credit card

- Exact cash amount

- Tap-to-pay

Payment apps, such as Cash App, Venmo, Zelle, and PayPal, are not accepted.

Additional Services Policy:

Notify us promptly if you wish to add services to your appointment. Availability for unscheduled services cannot be guaranteed. You agree and understand that you are financially responsible for all reserved services and add-on services.

Payment Authorization

  - By authorizing Trap Waxx, the Customer allows the salon to store their credit card for future purchases until they revoke this authorization.  

   - The Customer authorizes the Service Provider to charge the stored credit card on file for any applicable cancellation or rescheduling fees, as specified in this agreement. The Customer acknowledges that this authorization is given freely and willingly. 

   - The Customer agrees to be financially responsible for all reserved services and add-on services, regardless of whether they choose to proceed with them.



Business Owner Cancellation Policy
 

If Trap Waxx needs to cancel or reschedule a client’s appointment due to unforeseen circumstances (e.g., illness, emergencies, or other unavoidable situations), we commit to the following:

Notification:  

   - Clients will be notified as soon as possible via phone call, text message, or email regarding the cancellation or rescheduling.  

   - We aim to provide at least 48 hours' notice whenever feasible.

Rescheduling Options:  

   - If a client is required to cancel their appointment due to a last-minute scheduling change initiated by Trap Waxx, the client shall not be subject to any fees. Client may cancel their appointment and any payments made will be refunded in full.

- Clients will be offered priority in rescheduling their appointment at their convenience, with a selection of available time slots.  

Weather-Related Cancellations:

  • Snow, tornadoes, heavy hail, and natural disasters shall not be regarded as the responsibility of Trap Waxx. As such, the provisions outlined above will not apply in these circumstances.

A new appointment date and time must be selected within 24 hours of receiving the notice of rescheduling; failure to comply will result in the forfeiture of the client's deposit or initial payment.

- By selecting "I agree" below, the Customer acknowledges that they have read, understood, and accepted all terms outlined in this Salon Policies and Payment Authorization. The Customer provides their electronic signature, indicating their consent to the terms and conditions set forth herein.

"I agree"